Tutorials

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Aug 21, 2015

This demo provides a walkthrough of CA SmartClient SQL Application.

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Aug 21, 2015

This demo provides a walkthrough of CA RMAnlytics reporting.

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Sep 11, 2014

This PDF guide provides CA application updates information for September 2014 release.

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Sep 11, 2014

This video tutorial provides application updates information for September 2014 release.

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May 21, 2014

This PDF guide provides CCDR application updates information for May 2014 release.

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May 21, 2014

This video tutorial provides application updates information for May 2014 release.

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Sep 24, 2013

This demo provides a walkthrough of MC SmartClient SQL Application.

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Oct 09, 2012

This tutorial provides application updates information for October 2012 release.

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Mar 13, 2012

This tutorial provides application updates information for March 2012 release.

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Oct 06, 2011

This tutorial provides application updates information for October 2011 release.

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Jun 22, 2011

This tutorial provides an overview of how to perform a writeoff.

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Jun 22, 2011

This tutorial provides an overview of how to update the Managed Care utilities menu.

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Jun 22, 2011

This tutorial provides an overview of how to enter a refund.

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Jun 22, 2011

This tutorial provides an overview of Managed Care payment posting.

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Jun 22, 2011

This tutorial provides an overview of OP worksheet data entry.

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Jun 22, 2011

This tutorial provides an overview of IP worksheet data entry.

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Jun 22, 2011

This tutorial provides an overview of importing.

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Jun 22, 2011

This tutorial provides an overview of how to open Managed Care screens.

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Jun 22, 2011

This tutorial provides an overview of how it identify Managed Care credit balances.

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Jun 22, 2011

This tutorial provides an overview of how to perform compact and repair.

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Jun 22, 2011

This tutorial provides an overview of how to run Managed Care database reports.

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Jun 22, 2011

This tutorial provides an overview of how to enter notes on the Managed Care collector tab.

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Jun 22, 2011

This tutorial provides an overview of the Managed Care no variance function.

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Jun 22, 2011

This tutorial provides an overview of how to access the Managed Care audit queue report.

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Jun 22, 2011

This tutorial provides an overview of the Managed Care application.

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Jun 21, 2011

This tutorial provides an overview of how to access Pricer reports.

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Jun 21, 2011

This tutorial provides an overview of how to update the utilities menu.

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Jun 21, 2011

This tutorial provides an overview of how to select not auditing reports.

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Jun 21, 2011

This tutorial provides an overview of how to run Charge Audit database reports.

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Jun 21, 2011

This tutorial provides an overview of how to price on the pre post audit tab.

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Jun 21, 2011

This tutorial provides an overview of how to perform inventory worklist.

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Jun 21, 2011

This tutorial provides an overview of how to perform data entry on the auditing findings tab.

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Jun 21, 2011

This tutorial provides an overview of how to open the Charge Audit screens.

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Jun 21, 2011

This tutorial provides an overview of how to import to the Charge Audit database.

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Jun 21, 2011

This tutorial provides an overview of how to compact and repair the Charge Audit database.

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Jun 21, 2011

This tutorial provides an overview of how to access Charge Audit inventory reports.

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Jun 21, 2011

This tutorial provides an overview of how to access the Charge Audit audit worklist.

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Jun 21, 2011

This tutorial provides an overview of the Charge Audit defense data entry process.

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Jun 21, 2011

This tutorial provides an overview of audit types data entry.

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Jun 21, 2011

This tutorial provides an overview of the Charge Audit database.

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Jun 07, 2011

This tutorial provides an overview of how to update the utilties menu in the PI RMetrics Trend Tracker.

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Jun 07, 2011

This tutorial provides an overview of how to run PDCA reports in the PI RMetrics Trend Tracker.

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Jun 07, 2011

This tutorial provides an overview of how to enter PDCA data in the PI RMetrics Trend Tracker.

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Jun 07, 2011

This tutorial provides an overview of how to open screens in the PI RMetrics Trend Tracker.

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Jun 07, 2011

This tutorial provides an overview of how to run an Observation Log report in the PI RMetrics Trend Tracker.

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Jun 07, 2011

This tutorial provides an overview of how to enter an obervation in the observation log of the PI RMetrics Trend Tracker.

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Jun 07, 2011

This tutorial provides an overview of how to run education training reports in the PI RMetrics Trend Tracker.

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Jun 07, 2011

This tutorial provides an overview of how to perform data entry on the education training form in the PI RMetrics Trend Tracker.

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Jun 07, 2011

This tutorial provides an overview of how to compact and repair the PI RMetrics Trend Tracker.

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Jun 07, 2011

This tutorial provides an overview of the PI RMetrics Trend Tracker.

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Jun 07, 2011

This tutorial provides an overview of how to update the CCDR utilities menu.

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Jun 07, 2011

This tutorial provides an overview of how to run CCDR reports.

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Jun 07, 2011

This tutorial provides an overview of how to open screens.

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Jun 07, 2011

This tutorial provides an overview of how to import.

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Jun 07, 2011

This tutorial provides an overview of how to compact and repair the CCDR application

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Jun 07, 2011

This tutorial provides an overview of how to perform data entry on the Audit Findings Tab.

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Jun 07, 2011

This tutorial provides an overview of the CCDR application

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Mar 22, 2011

This tutorial provides application updates information for March 2011 release.

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Aug 04, 2010

Please view this tutorial for a demonstration of the basic steps to take to submit a Help Desk ticket.